Do you sell to the general public?

National Salon Supplies sells a wide range of products, in general it is a condition of sale that our customers or the user of the products purchased is trained, or being trained in the application of them. Some products we sell require certain qualifications / technical knowledge to use.  To ensure that customers are aware of this, they are required to acknowledge they are qualified to use such products by simply ticking the box.  This ensures professional only products are only supplied to individuals who have the relevant qualifications to use such a products.

Why do some products have a tick box “You agree you are educated or qualified to use this product *”?

Some products we sell require certain qualifications / technical knowledge to use.  To ensure that customers are aware of this, they are required to acknowledge they are qualified to use such products by simply ticking the box.  This ensures professional only products are only supplied to individuals who have the relevant qualifications to use such a products.

Do you offer accounts?

The general answer is no, however in some circumstances like for instance government schools and larger business models we are open to applications.

What happened to club prices?

After many years of running the club we felt like it was not meeting the expectations of our customers, we have now reduced all prices to be as competitive as possible in the broader market place.

Do you sell to students?

Absolutely, in fact supporting students is part of our mission statement. If you’re shopping with us for the first time let us know in store and we can supply a discount, if you are shopping online use this coupon code: NATIONAL and a student discount will be applied to cart for your first purchase.

I work from home, can I still purchase products from you?

National Salon Supplies sells a wide range of products, in general it is a condition of sale that our customers or the user of the products purchased is trained, or being trained in the application of them. Some products we sell require certain qualifications / technical knowledge to use.  To ensure that customers are aware of this, they are required to acknowledge they are qualified to use such products by simply ticking the box.  This ensures professional only products are only supplied to individuals who have the relevant qualifications to use such a products.

How do I find your specials?

It is a good idea to sign up to our newsletter, our newsletters and sms campaigns will keep you up to date with all our specials as they are released.

Additionally you can always see what is on special on our specials page here

Order issues or changes

We understand that mistakes happen sometimes when placing an order. If you find yourself in that situation the best action to take is to call us on 1300 787 771

Don’t forget to have your order number ready so we can quickly help you. Generally changes to orders may be possible before 11am. So if you need a change call us as quickly as you can.